Work With Us

At Thomas & Caroline Vancouver, we are building a modern fashion brand inspired by timeless style, quality, and elegance. As a fast-growing international e-commerce company, we are always looking for talented and motivated individuals to grow with us.

Below you’ll find our current open positions.

Job Vacancy: Graphic Designer (E-commerce)

Are you a creative and detail-oriented Graphic Designer with a passion for fashion and digital design? Do you enjoy creating visuals that elevate a brand and drive conversions? Then we would love to hear from you.

As a Graphic Designer at Thomas & Caroline Vancouver, you will play a key role in shaping the visual identity of our brand across our website and marketing channels.

Responsibilities

  • Design visually appealing and conversion-focused graphics for our website, including banners, product visuals, and promotional content

  • Create marketing assets for social media, email campaigns, and digital advertisements

  • Support branding initiatives by maintaining a consistent visual style across all platforms

  • Collaborate closely with the marketing team to translate concepts into high-quality visual content

  • Optimize designs based on performance, user experience, and brand guidelines

Requirements

  • Proven experience as a Graphic Designer, preferably within an e-commerce or fashion environment

  • Strong skills in design tools such as Adobe Photoshop, Illustrator, or similar software

  • A strong eye for aesthetics, layout, and detail

  • Ability to work independently and meet deadlines in a fast-paced environment

  • Good communication skills and a collaborative mindset

  • A portfolio showcasing relevant design work

What We Offer

  • The opportunity to work with a growing international fashion brand

  • Creative freedom and the chance to make a real impact on brand identity

  • Competitive compensation based on experience

  • Flexible working hours

  • Remote work possibilities

  • A professional and creative working environment

📩 Interested?
Please send your CV and portfolio to
info@thomascarolinevancouver.com

Job Vacancy: E-commerce Customer Experience Assistant (Remote)

Are you customer-focused, organized, and passionate about fashion and online shopping? We are looking for a Customer Experience Assistant to support our growing international customer base.

In this role, you will help ensure that every customer has a smooth and positive experience with Thomas & Caroline Vancouver.

Responsibilities

  • Respond to customer inquiries via email in a professional and friendly manner

  • Assist customers with questions about orders, shipping, returns, and sizing

  • Handle order-related issues and provide appropriate solutions

  • Work closely with our operations team to resolve customer concerns efficiently

  • Help improve customer satisfaction and long-term brand loyalty

Requirements

  • Excellent written communication skills in English

  • Strong sense of responsibility and attention to detail

  • Customer-oriented mindset

  • Ability to work independently and remotely

  • Previous experience in customer support or e-commerce is a plus

What We Offer

  • Remote work flexibility

  • Competitive compensation

  • Opportunity to grow within an international e-commerce brand

  • Supportive and professional team environment

📩 Interested?
Please send your CV and a short motivation to
info@thomascaroline-vancouver.com

Equal Opportunity

Thomas & Caroline Vancouver is an equal opportunity employer. We value diversity and encourage applications from all qualified individuals.